PRIVACY
POLICY
At Freeway Insurance Services, Inc., we know
the importance of respecting your privacy and maintaining your
trust. When we collect personal information, we keep it
private. We have physical, electronic, and procedural security
measures in place that comply with legal standards to protect your
personal information. The only employees who have access to your
information are those who must have it to serve you.
Information We Collect
In order for us to obtain or service the insurance
products that you ask for from us, we may collect personal
information from you, as well as from others. Personal
Information includes any identifying information, such as: your
name, address, e-mail address, phone number; Age, marital
status, occupation, social security number, assets, income, and
beneficiaries; Claim history, driving record, car make and
model, license number, lender and leasing agent; Credit history,
credit standing, policy coverage, premiums, and payment
history. We collect your personal information from: you in
person, your authorized agent or representative, the telephone,
the mail courier services, the Internet or people you may live
with or family members; Documentation you complete and submit to
us such as applications, forms, claims and policy updates, Your
business dealings with us and with other companies; Consumer
reporting agencies; The DMV to verify driving record, auto
title, or license status; Claims databases, such as the
Comprehensive Loss Underwriting Exchange (CLUE).
How We Use and Disclose Personal Information
In order for us to obtain or to service the insurance products
that you ask for from us, we may disclose your personal
information to affiliated and nonaffiliated companies. However,
we do not sell personal information or customer lists to anyone
for marketing. We only disclose information about you as
allowed or required by law. In those instances, we may disclose
personal information without your prior consent. We may
disclose personal information to: Financial companies such as
life, automobile, and property insurers, premium finance
companies, insurance Managing General Agents and General Agents,
Surplus Lines Brokers and insurance agents or brokers; Service
providers that help process or service your account;
Medical-care facilities or providers, to verify coverage and
benefits; A court, governmental or regulatory agency when there
is a lawful request; Law enforcement to protect against fraud or
unauthorized transactions; A group policyholder for purposes of
reporting claims experience Our legal counsel for review and
opinion; When we use service providers to help us service your
account, your personal information stays confidential. Our
service providers agree to keep personal information private and
not use it for any other purpose. We only use medical data to
process claims. We do not share medical information without
your prior consent. We share personal information with
insurance data banks that collect information about claim
history, accident fault, and amounts paid. Insurance data banks
may retain personal information and disclose it to other
insurance companies and others legally entitled to see it. We
treat our former customer’s information the same as our current
customer’s information.
Advertised Rates
Some restrictions may apply to advertised rates. Price
based on age, territory, driving record and other determining
factors. Freeway Insurance is a property and casualty insurance
agency and primarily offers automotive insurance in the
non-standard market. Insurance rates are determined by the state
Department of Insurance and individual insurance companies.
